ProfileX Skip Tracing helps regulated financial institutions discover updated contact, address and employment intelligence on hard-to-reach borrowers, so recovery teams can act on better information.
Built exclusively for regulated institutions
All borrower details on this page are fictional and shown for illustration only.
Every number, address and employer you captured at onboarding was true on the day it was captured. Borrowers move, change jobs and change SIMs. Recovery teams keep dialling the past.
Rather than six features, think of it as the answers your collections desk needs before it picks up the phone or sends a field agent.
When the number on file goes dead, ProfileX looks for the numbers, emails and contact signals that are live today, and tells you which ones are active.
Field visits to a stale address are the most expensive way to learn nothing. ProfileX surfaces current and alternate location signals so field teams visit the right place first.
A borrower who left one employer usually joined another. ProfileX tracks workplace changes, new company details and office locations, so you can reach the borrower where they are most likely to be reachable, during business hours.
Your borrower leaves traces across telecom, identity, employment, financial and digital systems. ProfileX brings them into a single identity graph, so a recovery team sees one profile rather than seven disconnected lookups.
You don't need to know which sources we use. You need to know what goes in, what comes out, and where it lands in your workflow.
A single trace, from search to result. Every field below is fictional, but the layout is how the product works.
A trace that used to take a recovery agent days of calling, cross-checking and travel now typically completes in about a minute and a half.
~90 seconds is the typical completion time for a single trace, not a guaranteed SLA. Bulk portfolio uploads are processed in batches.
Locate hard-to-reach borrowers across retail and MSME books and improve recovery intelligence.
Trace customers whose contact details changed after delinquency, before the account ages further.
Add digital intelligence to an app-first collections workflow through the API.
Give field teams current borrower information before they leave the branch.
Brief recovery agents with better intelligence before every call and visit.
Upload a delinquent portfolio and see, at a glance, which borrowers are now reachable, where the employment signal is strong, and who to prioritise this week.
| Borrower | Outstanding | Contact | Employment | Trace |
|---|---|---|---|---|
| Rahul Sharma…4471 | ₹4.85L | Found | Found | View |
| Amit Kumar…2093 | ₹2.20L | Found | Partial | View |
| Priya Singh…7718 | ₹7.10L | Not found | Found | View |
| Suresh Nair…5502 | ₹1.65L | Found | Found | View |
Figures and names are illustrative sample data, not customer results.
Designed for use inside the collections conduct framework that regulated lenders already operate under.
Purpose-bound queries, consent records and audit logs on every trace, backed by Neokred's Blutic consent platform.
Only validated data points are returned, so recovery teams reach the right person and avoid wrongful contact.
Bring five delinquent accounts your team has given up on. We'll run them through ProfileX on the call and show you what comes back.