ProfileX KYC Orchestration

Every KYC request deserves a successful outcome.

ProfileX KYC Orchestration intelligently routes every verification request across multiple KYC data sources and technology providers to deliver the best available outcome through a single API.

  • One API. Multiple KYC sources.
  • Intelligent routing & fallback
  • Higher verification success rates
  • Single integration & unified response
  • Real-time monitoring and analytics
Live transaction routing0 ms
Clientyour application ProfileXorchestration engineevaluating… Source Agovernment rail Source Bcertified partner Source Cstandby ✕ unavailable ✓ 310 ms successful response · one API
request enters ProfileX
Routing across sources your teams already know NSDLUIDAICKYCDigiLockerNPCIGSTNMCA+ certified data partners
The problem

Your KYC API may be integrated. But is it always available?

KYC verification depends on the availability, coverage, performance and response quality of underlying data sources.

A single-source approach can result in:

  • Failed or incomplete verification requests
  • Source downtime and API failures
  • Inconsistent data availability
  • Limited coverage across KYC databases
  • Increased retry rates
  • Poor customer onboarding experiences
  • Lost conversions due to verification failures

Traditionalsingle source

Client KYC API Single Data Sourceno fallback ✕ FAILED
request ends in failure

ProfileXorchestrated

Client ProfileX Source A ✕ Source B ✓ Source C · standby ✓ SUCCESSFUL RESPONSE
fallback absorbed · client sees one success
Introducing ProfileX

One integration. An orchestration layer for KYC.

ProfileX sits between your application and multiple KYC data sources, intelligently managing where each verification request is processed.

Instead of building and maintaining multiple integrations yourself, ProfileX provides a unified orchestration layer that manages source selection, routing, fallback and response standardisation.

01 — CONNECT

Integrate once

Integrate once with ProfileX through a single API.

02 — ORCHESTRATE

Route intelligently

ProfileX intelligently determines the appropriate KYC source for each request.

03 — RESPOND

One standard response

Receive a standardised response through the same API — regardless of the underlying source.

Connectone API call from your app
→
ProfileXOrchestrateavailability · performance · coverage · cost
→
Verifybest available source answers
→
Respondstandardised result, same API
The single-API advantage

Integrate once. Access multiple KYC capabilities.

Your engineering team shouldn't have to build, maintain and monitor separate integrations for every KYC provider.

ProfileX provides a unified API layer that abstracts the complexity of multiple underlying sources.

One contractOne schemaOne billOne trace
YOUR APPLICATION 1 integration ProfileX APIorchestration layer multiple sources Source Agovt rail Source Bpartner Source Cpartner Source Dregistry Source Emirror PAN · Aadhaar · Bank · CKYC · GST · MCA · DL · RC · Voter · Mobile
Orchestration at scale

100 requests. Multiple sources. One unified API.

Watch a burst of KYC requests enter ProfileX, spread across sources by live health, reroute when a source drops, and return as one stream of successful responses.

Requests in0
Rerouted automatically0
Successful responses0
In flight0
request in flightrerouted after failuresuccessful responsesource unavailable
Try the routing yourself

Pick a check. Break a source. Run it.

This is the policy your product manager gets to configure, and the path your customer never has to see.

1 · CHOOSE A CHECK

2 · BREAK SOMETHING

YOUR APP

POST /v1/kyc/panconsent: attached

PROFILEX ROUTER

Routing policy

    SOURCES

    UNIFIED RESPONSE

    Coverage

    One integration. Every check your compliance team asks for.

    Each check is backed by two to four sources: the government rail where one exists, plus certified data partners for redundancy and record depth.

    ID
    PAN

    Verify, name match, PAN-Aadhaar link status, DOB match.

    3 sources
    UID
    Aadhaar

    Offline XML (OKYC), DigiLocker pull, masked Aadhaar OCR, face match.

    3 sources
    ₹
    Bank account

    Penny drop, reverse penny drop, penniless (IFSC + name), UPI VPA.

    4 sources
    CK
    CKYC / KRA

    Search by ID, download record, KRA status and fetch across KRAs.

    2 sources
    GST
    GSTIN

    Validate, filing status, principal place, linked PAN.

    3 sources
    MCA
    Company & directors

    CIN, LLPIN, director DIN lookup, charges, signatories.

    2 sources
    DL
    DL / RC / Voter

    Driving licence, vehicle RC, voter ID, passport MRZ.

    2–3 sources
    📱
    Mobile & email

    Number-to-name, telco status, email tenure, plus the Affluency Bundle.

    3 sources
    Feature · Affluency Bundle

    Verification tells you who they are. Affluency tells you who's worth calling.

    The same mobile number your onboarding flow already captures returns an AffluenceQ score out of 100, with the eight signal families behind it. Rank leads before your team dials and lead with premium offers where they'll land.

    • One input, 40+ attributes. No PAN, no bureau pull, no extra form field to get started.
    • Explainable by design. Every score ships with the buckets that produced it, so compliance can see why a lead ranks where it does.
    • Bands, never rupee claims. NA means not observed, not negative — and inverse fields like utilisation are handled so nobody misreads them.
    • Batch or real time. Score a two-million-row base overnight, or one inbound lead while the form is still open.

    Available as an add-on to any ProfileX contract, or standalone.

    Sample output for +91 97648 42552~180 ms
    90AQ / 100
    Premium fit

    Affluent, asset-owning, digitally active, investment-ready, self-employed profile in a strong locality.

    Locality & demographics25
    Credit profile14
    Investment footprint14
    Digital & consumption14
    Asset ownership13
    Financial stability10
    Business signal5
    House ownerCar ownerCC limit: highDemat: yesMutual funds: yesDigital: very highSelf-employedAge 31–35+32 more
    Use cases

    Where clients run it

    Digital lending · NBFCs and fintech lenders

    Keep the loan journey moving when a rail slows down

    PAN, Aadhaar OKYC, bank verification and CKYC in sequence, each with a fallback. A timeout at step two no longer ends a ₹3 lakh personal loan application.

    pan.verify → Source A ⇢ Source B
    bank.verify → penny drop ⇢ reverse penny drop ⇢ penniless
    ckyc.fetch → CKYCRR ⇢ cached record (≤ 90 d)
    −62%KYC-attributed drop-off
    11 smedian end-to-end KYC
    Broking and wealth · KRA-regulated onboarding

    KRA fetch across all KRAs, one call

    Search every KRA for an existing record before asking the customer for documents. If one KRA is down, the router checks the others and falls back to fresh CKYC, so the account still opens today.

    kra.fetch → KRA-1 ∥ KRA-2 ∥ KRA-3 (parallel) ⇢ ckyc.fetch
    aadhaar.okyc → DigiLocker ⇢ offline XML upload
    71%records found without re-KYC
    3.4×same-day activations
    Payments · Payment aggregators and merchant onboarding

    Merchant KYB that doesn't stall on MCA or GSTN

    GSTIN, CIN, director PAN and settlement account verification with alternate sources for each. Sub-merchant onboarding keeps its RBI PA-guideline audit trail with evidence from whichever source answered.

    gst.verify → GSTN ⇢ partner mirror
    mca.company → MCA21 ⇢ partner mirror
    bank.verify → penny drop ⇢ penniless
    98.9%merchant KYB completion
    −40%ops tickets on KYC failures
    Insurance and gig platforms · High-volume individual KYC

    Cheapest source first, expensive source only when needed

    For a two-million-row base, route to the lowest-cost source that satisfies the check and escalate only on empty or ambiguous results. Cost per successful verification falls without touching pass rates.

    pan.verify → partner (₹) ⇢ government rail (₹₹)
    bank.verify → penniless (₹) ⇢ penny drop (₹₹)
    −37%cost per successful check
    99.4%successful outcomes

    Results are illustrative, drawn from pilot configurations. Source names abbreviated under partner agreements.

    What your team gets

    Built for the people who own onboarding, compliance and cost

    Higher completion, same policy

    Fewer customers lost to technical failure. The checks you require don't change; the chance each one succeeds does.

    Rules without releases

    Source order, timeouts, fallbacks and holds are configuration, versioned and approved. Change them in an afternoon, not a sprint.

    One contract, one bill

    Neokred holds the provider relationships. You get pooled volume pricing and a single invoice with cost per successful outcome.

    Audit-ready by default

    Every decision carries its policy version, source trace and raw evidence. RBI, SEBI and IRDAI reviewers see exactly what was checked and where.

    Consent travels with the call

    Consent tokens from Blutic, Neokred's DPDP consent manager, are attached to each fetch and enforced at the router.

    Measured, not assumed

    Per-source coverage, latency, error and fallback rates by check type. You decide source strategy on your own traffic.

    Real-time monitoring and analytics

    See every source the way your customers experience it

    Orchestration overview · last 7 daysclient: los-prod · policy v14
    Fetches1.84M+12% w/w
    Successful outcome99.4%+0.9 pt
    Fallback rate4.1%+1.3 pt · Source A slow
    P95 latency860 ms−70 ms
    Cost / success₹1.92−₹0.31
    SOURCE · pan.verify
    SUCCESS
    P95
    FALLBACK IN
    RANK
    Source A (govt rail)
    94.2%
    1,180 ms
    —
    2 · degraded
    Source B
    99.1%
    320 ms
    61,400
    1 · primary
    Source C
    97.6%
    410 ms
    2,210
    3

    The router re-ranked Source A to position 2 after its P95 crossed the 1,000 ms threshold. No release, no ticket. Illustrative data.

    What clients say

    From the teams who stopped debugging vendors

    "We had three PAN vendors and a spreadsheet deciding which one to call. Now the router decides on live success rate and our on-call engineer sleeps."

    VK
    Vikram KulkarniHead of Engineering, digital lending NBFC
    KYC-related drop-off down 62% in the first month

    "Compliance asked where each verification came from. With the source trace on every record, that question takes ten seconds instead of a data pull."

    SR
    Shreya RamanChief Compliance Officer, broking platform
    Audit evidence per record, policy-versioned

    "Cheapest source first, government rail as fallback. Our cost per verified merchant dropped and completion went up. We did not expect both."

    AD
    Arjun DesaiVP Product, payment aggregator
    −37% cost per successful check

    Testimonials shown are illustrative placeholders pending client approval.

    Questions buyers ask

    FAQ

    Is this a workflow builder or an API?

    An API with a policy layer. Your onboarding flow calls one endpoint per check. The routing, retries, fallbacks and normalisation happen inside ProfileX. If you use a workflow tool, it sits on top and calls us.

    Does orchestration guarantee a successful response?

    It guarantees the router will try every eligible source under your policy before returning. If the record does not exist anywhere, you get a clean not_found with the trace, not a technical failure.

    Who holds the source contracts?

    Neokred does. You sign one agreement and get pooled volume pricing across sources. Where you already have a direct contract you want to keep, we can route through it.

    How is consent handled?

    Each request carries a consent reference. The router checks purpose and validity before calling any source, and records it in the trace. Blutic, Neokred's DPDP consent manager, integrates natively.

    Can we change source order ourselves?

    Yes. Ranking, timeouts, fallback triggers and hold rules are configuration with versioning and maker-checker approval. Changes go live without a release from your side.

    Where is data hosted and how long is it retained?

    India-hosted. Evidence retention is configurable per check to match your regulator's requirement; identifiers are masked in logs by default.

    How long does integration take?

    Teams usually start with one check in a sandbox in the first week and go live with a single route inside a sprint.

    What if we only use one vendor today?

    You still get the unified contract, timeouts, retries and the trace. Adding a second source later is configuration, which is the point.

    Talk to our KYC experts

    Bring your failure logs. We'll show you the route.

    Share which checks you run, which sources you use and where they fail. In a 30-minute review we'll map a routing policy for your top three checks and estimate the completion and cost impact on your own numbers.